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20px;flex-shrink:0}.sidebar-header:after{content:"";display:block;height:1px;background:rgba(255,255,255,.12);position:absolute;left:24px;right:24px;bottom:0}.sidebar-logo-img{display:block;width:160px;height:auto}.sidebar-logo-mini{font-family:var(--font-heading);font-weight:700;font-size:22px;color:var(--color-accent);display:flex;align-items:center;justify-content:center;width:36px;height:36px}.sidebar-toggle{background:none;border:none;color:rgba(255,255,255,.6);cursor:pointer;display:flex;align-items:center}.sidebar-toggle:hover{color:var(--color-text-on-dark)}.sidebar-toggle-float{position:absolute;right:-12px;top:50%;transform:translateY(-50%);width:24px;height:24px;border:2px solid var(--color-accent);border-radius:50%;background:var(--color-primary);color:var(--color-accent);cursor:pointer;display:flex;align-items:center;justify-content:center;z-index:20;box-shadow:0 2px 8px rgba(0,0,0,.18);transition:background .2s,transform .2s;padding:0}.sidebar-toggle-float:hover{background:#1a3460;box-shadow:0 2px 10px rgba(0,0,0,.28)}.sidebar-collapsed .sidebar-toggle-float{right:-12px}.sidebar-quick-wrap{position:relative;padding:0 20px;margin-top:12px;margin-bottom:12px}.sidebar-quick-dropdown{position:absolute;top:calc(100% + 4px);left:20px;right:20px;background:#ffffff;border-radius:10px;box-shadow:0 4px 20px rgba(0,0,0,.18);z-index:100;padding:0;overflow:hidden}.sidebar-quick-empty{display:block;padding:12px 16px;color:var(--color-primary);font-size:13px;font-weight:500;text-align:center;border:1.5px solid var(--color-accent);border-radius:10px;background:#fff;margin:0}.sidebar-quick-item{display:block;padding:10px 16px;color:var(--color-primary);font-size:14px;text-decoration:none;transition:background .15s}.sidebar-quick-item:hover{background:#F0F2F5}.sidebar-nav{display:flex;flex-direction:column;flex:1 1;padding-top:4px;overflow-y:auto;min-height:0;gap:2px}.sidebar-section{display:flex;flex-direction:column}.sidebar-section+.sidebar-section{margin-top:4px}.sidebar-section-toggle{display:flex;align-items:center;justify-content:space-between;width:100%;padding:10px 20px;margin:0;border:none;background:transparent;color:rgba(255,255,255,.45);font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;font-family:var(--font-heading);cursor:pointer;transition:color .15s,background .15s;border-radius:0}.sidebar-section-toggle:hover{color:rgba(255,255,255,.75);background:rgba(255,255,255,.04)}.sidebar-section-toggle-active{color:var(--color-accent)}.sidebar-section-title{flex:1 1;text-align:left}.sidebar-section-chevron{flex-shrink:0;opacity:.7;transition:transform .2s ease}.sidebar-section-open .sidebar-section-chevron{transform:rotate(180deg)}.sidebar-section-body{display:flex;flex-direction:column;padding-bottom:4px}.sidebar-section-body[hidden]{display:none}.sidebar-item-nested{padding:10px 20px 10px 28px;font-size:13px}.sidebar-section-divider{height:1px;margin:6px 12px 4px;background:rgba(255,255,255,.1)}.sidebar-item{display:flex;align-items:center;gap:14px;padding:12px 24px;color:rgba(255,255,255,.55);text-decoration:none;font-size:14px;font-weight:500;transition:all var(--transition-fast);letter-spacing:.01em}.sidebar-item:hover{background:rgba(255,255,255,.06);color:rgba(255,255,255,.85)}.sidebar-item:hover .sidebar-icon svg{stroke:var(--color-accent)}.sidebar-item-active{color:var(--color-accent);background:rgba(219,228,66,.08)}.sidebar-item-active .sidebar-icon svg{stroke:var(--color-accent)}.sidebar-icon{display:flex;align-items:center;justify-content:center;width:22px}.sidebar-footer{margin-top:auto;padding-bottom:16px;border-top:1px solid rgba(255,255,255,.08);padding-top:8px;flex-shrink:0}.sidebar-collapsed .sidebar-section+.sidebar-section{margin-top:4px}.sidebar-collapsed .sidebar-item{justify-content:center;padding:10px 0}.sidebar-collapsed .sidebar-icon{width:100%;justify-content:center}.sidebar-collapsed .sidebar-label{display:none}.sidebar-collapsed .sidebar-quick-wrap{padding:0 10px}.sidebar-collapsed .sidebar-header{padding:20px 10px 16px}.sidebar-collapsed .sidebar-header:after{left:10px;right:10px}.dashboard-main{grid-area:main;display:flex;flex-direction:column;min-width:0;width:100%;height:100vh;overflow:hidden}.topbar{display:flex;justify-content:flex-end;align-items:center;padding:var(--space-4) var(--space-6);background:#FFFFFF;border-bottom:1px solid #e5e7eb;height:72px;flex-shrink:0}.topbar-left{display:none;align-items:center;gap:8px;min-width:0}.topbar-title-mobile{display:none}.topbar-title{font-family:var(--font-heading);font-size:var(--font-size-xl);font-weight:600;color:var(--color-primary);margin:0}.topbar-right{gap:var(--space-4)}.topbar-btn,.topbar-right{display:flex;align-items:center;position:relative}.topbar-btn{background:none;border:none;cursor:pointer;padding:var(--space-2);border-radius:var(--radius-sm)}.topbar-btn:hover{background:#F0F2F5}.topbar-badge{position:absolute;top:2px;right:2px;background:#EF4444;color:white;font-size:9px;font-weight:700;min-width:16px;height:16px;padding:0 4px;border-radius:8px;display:flex;align-items:center;justify-content:center;line-height:1}.topbar-user-btn{gap:var(--space-2)}.topbar-separator{width:1px;height:28px;background:#E5E7EB}.topbar-bell{position:relative}.topbar-avatar{width:32px;height:32px;border-radius:50%;background:var(--color-accent);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;color:var(--color-primary);font-family:var(--font-heading)}.topbar-username{font-size:var(--font-size-md);color:var(--color-primary);font-weight:500}.org-switcher{position:relative;max-width:min(280px,42vw)}.org-switcher__trigger{display:inline-flex;align-items:center;gap:8px;max-width:100%;padding:6px 12px;border:1.5px solid #e5e7eb;border-radius:24px;background:#F7F8FB;color:var(--color-primary);cursor:pointer;transition:border-color .15s ease,background .15s ease}.org-switcher__trigger:hover:not(:disabled){border-color:var(--color-primary);background:#fff}.org-switcher__trigger:disabled{cursor:default;opacity:1}.org-switcher__icon{display:grid;place-items:center;color:var(--color-accent-dark,#9aa80f);flex-shrink:0}.org-switcher__text{display:flex;flex-direction:column;align-items:flex-start;min-width:0;text-align:left}.org-switcher__label{font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.4px;color:#8896B3;line-height:1.1}.org-switcher__name{font-size:13px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:180px;line-height:1.25}.org-switcher__chevron{flex-shrink:0;color:#8896B3}.org-switcher__menu{position:absolute;top:calc(100% + 8px);right:0;z-index:50;min-width:260px;max-width:min(360px,92vw);margin:0;padding:6px;list-style:none;background:#fff;border:1px solid #e5e7eb;border-radius:12px;box-shadow:0 12px 32px rgba(19,41,75,.12)}.org-switcher__option{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;padding:10px 12px;border:0;border-radius:8px;background:transparent;color:var(--color-primary);cursor:pointer;text-align:left}.org-switcher__option:hover{background:rgba(19,41,75,.04)}.org-switcher__option--active{background:rgba(219,228,66,.18)}.org-switcher__option-main{display:flex;flex-direction:column;gap:2px;min-width:0}.org-switcher__option-main strong{font-size:13px}.org-switcher__option-main small{font-size:12px;color:#8896B3}@media (max-width:767px){.org-switcher__label{display:none}.org-switcher__name{max-width:110px;font-size:12px}}.dropdown{position:absolute;top:48px;right:0;background:white;border-radius:var(--radius-md);box-shadow:var(--shadow-card);min-width:240px;z-index:100;overflow:hidden}.dropdown-header{display:flex;justify-content:space-between;align-items:center;padding:var(--space-4);border-bottom:1px solid #e5e7eb}.dropdown-header h4{font-size:var(--font-size-md);color:var(--color-primary)}.dropdown-link{font-size:var(--font-size-sm);color:var(--color-accent);text-decoration:none}.dropdown-empty{padding:var(--space-6);text-align:center;color:#969696;font-size:var(--font-size-sm)}.dropdown-item{display:block;width:100%;padding:var(--space-3) var(--space-4);text-decoration:none;color:var(--color-primary);font-size:var(--font-size-md);background:none;border:none;text-align:left;cursor:pointer}.dropdown-item:hover{background:#F0F2F5}.dropdown-item-danger{color:var(--color-error)}.dropdown-divider{height:1px;background:#E5E7EB}.notifications-dropdown{width:334px;max-height:400px}.notification-list{padding:8px;display:flex;flex-direction:column;gap:8px;overflow-y:auto;max-height:320px}.notification-card{display:flex;gap:12px;padding:12px;background:#F7F8FB;border-radius:12px;position:relative;transition:background .15s}.notification-card:hover{background:#EDEEF3}.notification-unread{background:#EFF6FF;border-left:3px 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.2s}.notif-tab-active{background:#ffffff;color:var(--color-primary);box-shadow:0 1px 3px rgba(0,0,0,.1)}.notif-settings{background:#ffffff;border-radius:12px;border:1px solid #e5e7eb;overflow:hidden}.notif-settings-header{padding:12px 20px;background:#F7F8FB;font-size:12px;font-weight:600;color:#595959;text-transform:uppercase}.notif-settings-header,.notif-settings-row{display:grid;grid-template-columns:1fr 60px 60px 60px;grid-gap:16px;gap:16px}.notif-settings-row{align-items:center;padding:16px 20px;border-top:1px solid #f0f2f5}.notif-cat-label{font-size:14px;font-weight:600;color:var(--color-primary);margin:0}.notif-cat-desc{font-size:12px;color:#595959;margin:2px 0 0}.notif-col-channel{text-align:center}.notif-switch{position:relative;display:flex;justify-content:center;cursor:pointer}.notif-switch input{opacity:0;width:0;height:0;position:absolute}.notif-switch-slider{width:36px;height:20px;background:#D0D0D0;border-radius:10px;transition:background 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var(--color-primary);background:transparent;color:var(--color-primary);font-size:18px;cursor:pointer;display:flex;flex-shrink:0}.tower-scroll-btn:hover{background:var(--color-primary);color:#ffffff}.diff-floors-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(100px,1fr));grid-gap:8px;gap:8px;margin-top:8px}.btn-dark-pill{display:inline-block;background:#1A223F;color:#ffffff;font-size:14px;font-weight:600;text-decoration:none;border:none;border-radius:20px;padding:12px 28px;margin-top:16px;cursor:pointer;transition:opacity .2s}.btn-dark-pill:hover{opacity:.85}.empty-illustration{margin-bottom:16px}.dashboard-content{flex:1 1;padding:var(--space-5) var(--space-6);overflow-y:auto;overflow-x:hidden;min-width:0;width:100%}@media (min-width:1440px){.dashboard-content{padding:var(--space-5) var(--space-8)}}.dashboard-home h1{font-family:var(--font-heading);font-size:var(--font-size-3xl);color:var(--color-primary);margin-bottom:var(--space-2)}.dashboard-subtitle{color:#595959;font-size:var(--font-size-md);margin-bottom:var(--space-6)}.dash{max-width:1120px;margin:0 auto;display:flex;flex-direction:column;gap:var(--space-5)}@keyframes dashFadeUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.dash-anim{animation:dashFadeUp .45s ease both}.dash-header{display:flex;align-items:flex-end;justify-content:space-between;gap:var(--space-4);padding-bottom:var(--space-1)}.dash-kicker{margin:0 0 4px;font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--color-text-muted-light)}.dash-title{margin:0 0 10px;font-family:var(--font-heading);font-size:clamp(1.85rem,2.8vw,2.4rem);font-weight:700;color:var(--color-primary);line-height:1.1;letter-spacing:-.02em}.dash-subtitle{margin:0;display:flex;align-items:center;flex-wrap:wrap;gap:8px;font-size:var(--font-size-sm);color:var(--color-text-muted-light)}.dash-org-pill{display:inline-flex;align-items:center;padding:4px 10px;border-radius:999px;background:rgba(19,41,75,.06);color:var(--color-primary);font-weight:600;font-size:12px}.dash-dot{opacity:.5}.dash-date{text-transform:capitalize}.dash-header-cta{flex-shrink:0;display:inline-flex;align-items:center;padding:10px 16px;border-radius:var(--radius-md);background:var(--color-primary);color:#fff;font-size:13px;font-weight:600;text-decoration:none;transition:background var(--transition-fast),transform var(--transition-fast)}.dash-header-cta:hover{background:#1a3a63;transform:translateY(-1px)}.dash-kpi-row{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:var(--space-3);gap:var(--space-3)}.dash-kpi{display:flex;flex-direction:column;gap:6px;padding:18px 18px 16px;background:var(--color-surface-elevated);border:1px solid var(--color-border-default);border-radius:var(--radius-lg);text-decoration:none;color:inherit;box-shadow:var(--shadow-sm);transition:border-color var(--transition-fast),box-shadow var(--transition-fast),transform var(--transition-fast);position:relative;overflow:hidden}.dash-kpi:after{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--color-accent);opacity:0;transition:opacity var(--transition-fast)}.dash-kpi:hover{border-color:rgba(19,41,75,.18);box-shadow:var(--shadow-md);transform:translateY(-2px)}.dash-kpi:hover:after{opacity:1}.dash-kpi-hint{font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--color-text-muted-light)}.dash-kpi-value{font-family:var(--font-heading);font-size:1.85rem;font-weight:700;color:var(--color-primary);line-height:1;letter-spacing:-.03em}.dash-kpi-label{font-size:13px;font-weight:600;color:var(--color-text-body)}.dash-kpi--skeleton{min-height:104px;background:linear-gradient(90deg,#f3f4f6 25%,#eef0f3 50%,#f3f4f6 75%);background-size:200% 100%;animation:dashShimmer 1.2s ease infinite;pointer-events:none}@keyframes dashShimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.dash-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);grid-gap:var(--space-4);gap:var(--space-4);align-items:start}.dash-side{display:flex;flex-direction:column;gap:var(--space-4)}.dash-card{background:var(--color-surface-elevated);border:1px solid var(--color-border-default);border-radius:var(--radius-lg);padding:var(--space-5);box-shadow:var(--shadow-sm)}.dash-card-head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);margin-bottom:var(--space-4)}.dash-card-title{margin:0;font-family:var(--font-heading);font-size:15px;font-weight:700;color:var(--color-primary);letter-spacing:-.01em}.dash-live{font-size:11px;font-weight:600;color:var(--color-text-muted-light)}.dash-attention-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}.dash-attention{display:flex;align-items:stretch;gap:12px;padding:14px 14px 14px 0;border:1px solid var(--color-border-default);border-radius:var(--radius-md);text-decoration:none;color:inherit;background:#fff;transition:border-color var(--transition-fast),background var(--transition-fast);overflow:hidden}.dash-attention:hover{background:var(--color-surface-subtle);border-color:rgba(19,41,75,.16)}.dash-attention-bar{width:4px;flex-shrink:0;background:#C2C2C2}.dash-attention--danger .dash-attention-bar{background:#DC2626}.dash-attention--warn .dash-attention-bar{background:#D97706}.dash-attention--info .dash-attention-bar{background:#2563EB}.dash-attention--ok .dash-attention-bar{background:#16A34A}.dash-attention-body{flex:1 1;min-width:0;padding-left:2px}.dash-attention-title{margin:0 0 4px;font-size:14px;font-weight:700;color:var(--color-primary)}.dash-attention-detail{margin:0;font-size:12px;line-height:1.4;color:var(--color-text-muted-light)}.dash-attention-cta{align-self:center;flex-shrink:0;font-size:12px;font-weight:700;color:var(--color-primary);padding-right:4px}.dash-all-clear{display:flex;align-items:flex-start;gap:14px;padding:18px;border-radius:var(--radius-md);background:rgba(22,163,74,.06);border:1px solid rgba(22,163,74,.18)}.dash-all-clear-icon{width:32px;height:32px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:#16A34A;color:#fff;font-weight:700;flex-shrink:0}.dash-all-clear-title{margin:0 0 4px;font-weight:700;color:var(--color-primary);font-size:14px}.dash-all-clear-text{margin:0;font-size:13px;color:var(--color-text-muted-light);line-height:1.4}.dash-stat-row{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px}.dash-stat-row--3{grid-template-columns:repeat(3,minmax(0,1fr))}.dash-stat-row--4{grid-template-columns:repeat(2,minmax(0,1fr))}.dash-stat{display:flex;flex-direction:column;gap:2px;padding:12px;border-radius:var(--radius-md);background:var(--color-surface-subtle);border:1px solid 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li{margin-bottom:var(--space-1);font-size:var(--font-size-sm);color:#555}.bulk-template-selector{display:flex;flex-direction:column;gap:var(--space-2);margin-bottom:var(--space-4);padding:var(--space-4);background:rgba(19,41,75,.03);border-radius:var(--radius-md)}.bulk-template-selector .form-input{max-width:280px}.btn-download{display:inline-flex;align-items:center;gap:6px;margin-top:var(--space-2);width:-moz-fit-content;width:fit-content;font-size:var(--font-size-sm);font-weight:600;text-decoration:none}.bulk-upload-area{margin-top:var(--space-3)}.plan-summary{margin:var(--space-4) 0;padding:var(--space-3) var(--space-4);background:rgba(219,228,66,.1);border:1px solid rgba(219,228,66,.4);border-radius:var(--radius-md);color:var(--color-primary);font-size:var(--font-size-md)}.plan-summary strong{color:var(--color-accent);font-size:var(--font-size-lg)}.floor-plan-preview{margin:var(--space-6) 0 var(--space-4);padding:var(--space-4);background:#FFFFFF;border:1px solid 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(max-width:768px){.dashboard-content{padding:var(--space-3)}.topbar{height:56px;padding:var(--space-2) var(--space-3)}.topbar-separator,.topbar-username{display:none}.page-header-row{flex-direction:column;gap:12px;align-items:flex-start}.quick-access-grid{grid-template-columns:repeat(2,1fr)}.card-grid,.copro-options,.space-category-grid{grid-template-columns:1fr}.data-table{display:block;overflow-x:auto;white-space:nowrap}.tower-accordion-header{font-size:14px;padding:12px 14px}.floor-accordion-body{gap:4px;padding:6px 8px 8px}.unit-floor-chip{min-width:60px;padding:6px 10px}.modal-content{width:96%;max-width:none;padding:16px}.notif-tabs{overflow-x:auto;width:100%}.notif-settings-header,.notif-settings-row{grid-template-columns:1fr 44px 44px 44px;gap:8px;font-size:11px}.bulk-panel-header{gap:8px}.bulk-actions,.bulk-panel-header{flex-direction:column}.inline-form-panel{padding:14px}.notifications-dropdown{width:300px;right:-40px}}@media (max-width:480px){.dashboard-content{padding:var(--space-2)}.page-section{padding:var(--space-3)}.page-section h1{font-size:var(--font-size-xl)}.quick-access-grid{grid-template-columns:1fr 1fr;gap:var(--space-2)}.quick-access-card{padding:var(--space-3)}.catalog-card-body{padding:12px 14px}.notifications-dropdown{width:280px;right:-60px}.unit-chip-grid{gap:4px}}.incident-chat{border:1px solid #e5e7eb;border-radius:12px;background:#fff;display:flex;flex-direction:column;margin-top:24px;overflow:hidden}.incident-chat-header{display:flex;justify-content:space-between;align-items:center;padding:14px 18px;border-bottom:1px solid #e5e7eb;background:#F9FAFB}.incident-chat-header h3{margin:0;font-size:15px;font-weight:600}.incident-chat-bot-status{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:600}.incident-chat-bot-status.paused span{color:#DC2626}.incident-chat-bot-status.active span{color:#059669}.incident-chat-messages{flex:1 1;padding:16px 18px;overflow-y:auto;max-height:400px;min-height:180px;display:flex;flex-direction:column;gap:10px;background:#FAFBFC}.incident-chat-empty{text-align:center;color:#9CA3AF;font-size:13px;padding:32px 0;margin:0}.incident-chat-bubble{max-width:78%;padding:10px 14px;border-radius:12px;font-size:14px;line-height:1.5;position:relative}.incident-chat-bubble.resident{align-self:flex-start;background:#E5E7EB;color:#1F2937;border-bottom-left-radius:4px}.incident-chat-bubble.bot{align-self:flex-start;background:#DBEAFE;color:#1E3A5F;border-bottom-left-radius:4px}.incident-chat-bubble.admin{align-self:flex-end;background:var(--color-primary,#13294B);color:#fff;border-bottom-right-radius:4px}.incident-chat-bubble-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px;gap:12px}.incident-chat-sender{font-weight:600;font-size:11px;text-transform:uppercase;letter-spacing:.3px;opacity:.8}.incident-chat-time{font-size:11px;opacity:.6;white-space:nowrap}.incident-chat-content{white-space:pre-wrap;word-break:break-word}.incident-chat-channel{display:inline-block;font-size:10px;margin-top:6px;padding:1px 6px;border-radius:4px;background:rgba(0,0,0,.06);color:#6B7280}.incident-chat-input-area{display:flex;gap:10px;padding:12px 18px;border-top:1px solid #e5e7eb;background:#fff;align-items:flex-end}.incident-chat-textarea{flex:1 1;resize:none;border:1px solid #d1d5db;border-radius:8px;padding:10px 12px;font-size:14px;font-family:inherit;line-height:1.4;outline:none;transition:border-color .15s}.incident-chat-textarea:focus{border-color:var(--color-primary,#13294B)}.incident-chat-input-area .btn-accent-pill{white-space:nowrap;padding:10px 20px;align-self:flex-end}.incident-form-panel{background:#fff;box-shadow:0 1px 3px rgba(19,41,75,.06)}.incident-form-actions{margin-top:20px;padding-top:16px;border-top:1px solid #eef1f6}.incident-scope-toggle{display:flex;gap:8px;margin-top:8px;flex-wrap:wrap}.incident-scope-toggle button{flex:1 1;min-width:140px;padding:10px 14px;border-radius:10px;border:1.5px solid #d1d9e6;background:#fff;color:var(--color-primary,#13294B);font-size:13px;font-weight:600;cursor:pointer;transition:all .15s}.incident-scope-toggle button.active{border-color:var(--color-accent,#C4D600);background:rgba(196,214,0,.12);box-shadow:inset 0 0 0 1px var(--color-accent,#C4D600)}.incident-scope-toggle button:hover:not(.active){border-color:#8896B3;background:#F9FAFB}.incident-location-preview{margin-top:12px;padding:12px 14px;border-radius:10px;background:#F3F6FA;border:1px solid #e5eaf2}.incident-location-preview p{margin:4px 0 0;font-size:14px;color:var(--color-primary,#13294B);font-weight:500}.incident-common-fields{margin-top:4px}.form-select-wrap{position:relative;width:100%}.form-select-wrap.disabled{opacity:.6;pointer-events:none}.form-select-wrap--compact{width:auto;min-width:160px;max-width:220px;flex:0 0 auto}.form-select-trigger{position:relative;display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;min-height:52px;padding:14px 40px 14px var(--space-4,16px);border:1.5px solid #c2c2c2;border-radius:10px;background:#fff;color:#2A2A34;font-family:var(--font-body);font-size:var(--font-size-md,15px);font-weight:500;text-align:left;cursor:pointer;transition:border-color .15s,box-shadow .15s;box-shadow:0 1px 2px rgba(19,41,75,.04)}.form-select-wrap--compact .form-select-trigger{min-height:40px;padding:8px 34px 8px 12px;font-size:13px;border-radius:999px;border-color:#D7DCE5;background:#F7F8FB}.form-select-trigger__label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.form-select-trigger.placeholder .form-select-trigger__label,.form-select-trigger.placeholder span:first-child{color:#8896B3;font-weight:500}.form-select-trigger:focus-visible,.form-select-trigger:hover{border-color:var(--color-accent,#C4D600);outline:none;box-shadow:0 0 0 3px rgba(219,228,66,.22)}.form-select-wrap--compact .form-select-trigger:focus-visible,.form-select-wrap--compact .form-select-trigger:hover{background:#fff}.form-select-trigger-wrap{position:relative}.form-select-search{padding-right:40px!important;cursor:text}.form-select-chevron{position:absolute;right:14px;top:50%;transform:translateY(-50%);width:16px;height:16px;pointer-events:none;background-image:url("data:image/svg+xml,%3Csvg fill='none' stroke='%2313294B' stroke-width='2' viewBox='0 0 24 24' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:50%;background-size:contain}.form-select-dropdown{position:absolute;top:calc(100% + 4px);left:0;right:0;z-index:60;background:#fff;border:1px solid #e5e7eb;border-radius:10px;box-shadow:0 10px 28px rgba(19,41,75,.12);max-height:280px;overflow-y:auto}.form-select-dropdown.grouped{padding-bottom:4px}.form-select-group-label{padding:10px 14px 4px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:#8896B3;background:#FAFBFD;position:-webkit-sticky;position:sticky;top:0}.form-select-option{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;padding:11px 14px;border:none;background:transparent;cursor:pointer;font-size:14px;text-align:left;color:#2A2A34;transition:background .1s}.form-select-option:hover{background:#F3F6FA}.form-select-option.selected{background:#FEFFF0;border-left:3px solid var(--color-accent,#c4d600);padding-left:11px}.form-select-option--action{border-top:1px solid #e5e7eb;margin-top:2px;font-weight:700;color:var(--color-primary);background:#F7F9FC;position:-webkit-sticky;position:sticky;bottom:0}.form-select-option--action:hover{background:#FEFFF0;color:var(--color-primary)}.form-select-option.unit{flex-direction:row}.incident-form-panel .form-hint{color:#8896B3}.incident-detail-page{max-width:1100px}.incident-back-btn{margin-bottom:16px}.incident-detail-layout{display:grid;grid-template-columns:1fr 320px;grid-gap:20px;gap:20px;align-items:start}@media (max-width:900px){.incident-detail-layout{grid-template-columns:1fr}}.incident-detail-main{background:#fff}.incident-detail-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px}.incident-detail-head h2{margin:0 0 4px;font-size:20px}.incident-ticket-id{margin:0;font-family:ui-monospace,monospace;font-size:12px;color:#8896B3}.incident-location-chip{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;margin-bottom:12px;border-radius:999px;background:#EEF2FF;color:#3730A3;font-size:13px;font-weight:500}.incident-sla-deadline{font-size:12px;color:#8896B3;margin:0 0 12px}.incident-description-box{white-space:pre-wrap;background:#F9FAFB;border:1px solid #eef1f6;border-radius:10px;padding:14px 16px;font-size:14px;line-height:1.55;color:#374151;margin-bottom:16px}.incident-detail-sidebar{background:#fff;position:-webkit-sticky;position:sticky;top:16px}.incident-detail-sidebar h3{margin:0 0 16px;font-size:16px}.incident-save-btn{width:100%;margin-top:8px}.incident-feedback{font-size:13px;margin:8px 0 0}.incident-feedback.success{color:#059669}.incident-feedback.error{color:#EF4444}.incident-escalated{font-size:13px;color:#DC2626;margin-top:12px}.incident-admin-response{margin-top:16px;padding:14px;background:#ECFDF5;border-radius:10px;border:1px solid #a7f3d0}.incident-admin-response p{margin:8px 0 0;white-space:pre-wrap}.incident-media-section{margin-top:4px}.incident-media-header{display:flex;align-items:center;gap:8px;margin-bottom:10px}.incident-media-count{font-size:11px;font-weight:700;background:var(--color-primary,#13294B);color:#fff;padding:2px 8px;border-radius:999px}.incident-media-gallery{display:grid;grid-template-columns:repeat(auto-fill,minmax(100px,1fr));grid-gap:10px;gap:10px;margin-bottom:12px}.incident-media-item{display:flex;flex-direction:column;align-items:center;gap:6px;padding:8px;border-radius:10px;border:1px solid #e5e7eb;background:#FAFBFD;text-decoration:none;color:inherit;position:relative;min-height:88px;transition:border-color .15s,box-shadow .15s}.incident-media-item:hover{border-color:var(--color-accent,#C4D600);box-shadow:0 2px 8px rgba(19,41,75,.08)}.incident-media-item img{width:100%;height:64px;object-fit:cover;border-radius:6px}.incident-media-file-icon{font-size:28px;line-height:1}.incident-media-item-label{font-size:10px;color:#6B7280;text-align:center;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}.incident-media-item.pending{border-style:dashed}.incident-media-remove{position:absolute;top:4px;right:4px;width:20px;height:20px;border:none;border-radius:50%;background:#EF4444;color:#fff;font-size:14px;line-height:1;cursor:pointer}.incident-media-dropzone{border:2px dashed #c5cedb;border-radius:12px;padding:20px;text-align:center;cursor:pointer;background:#FAFBFD;transition:border-color .15s,background .15s}.incident-media-dropzone.drag-over,.incident-media-dropzone:hover{border-color:var(--color-accent,#C4D600);background:rgba(196,214,0,.06)}.incident-media-dropzone.uploading{opacity:.65;pointer-events:none}.incident-media-dropzone-inner p{margin:8px 0 4px;font-size:14px;font-weight:600;color:var(--color-primary,#13294B)}.incident-media-dropzone-icon{display:inline-flex;width:36px;height:36px;align-items:center;justify-content:center;border-radius:50%;background:rgba(196,214,0,.2);font-size:18px;font-weight:700;color:var(--color-primary,#13294B)}.page-loading-skeleton{display:flex;flex-direction:column;gap:16px;animation:skeleton-pulse 1.2s ease-in-out infinite}.skeleton-line{height:14px;border-radius:6px;background:#E5E7EB}.skeleton-title{width:220px;height:28px}.skeleton-subtitle{width:360px;max-width:100%}.skeleton-card{height:120px;border-radius:12px;background:#E5E7EB}@keyframes skeleton-pulse{0%,to{opacity:1}50%{opacity:.55}}